Find answers to your questions before joining a tour so that you can find out exactly what you want to know.

We have a minimum age requirement of 18 years old to join the tour. Group members aged 16-17 years old are welcome to join the tour but only with a family member that will act as their guardian whilst on tour. Aside from that, no age requirements at all!

You can book a tour with Gagana Tours by visiting our website and selecting your desired package. Follow the simple steps to complete your booking online, or contact our customer service team for assistance.

We offer a variety of vehicles to suit your travel needs, including sedan cars, SUVs, mini vans, big vans, mini buses, and big buses, all with private drivers.

Yes, our tours are fully customizable. Whether you want to modify an existing tour or create a new itinerary, we can tailor the tour to meet your preferences and requirements.

Our tour packages typically include transportation, accommodation, a private driver, and guided tours. Specific inclusions may vary depending on the package, so please check the details of each tour.

Yes, we provide airport transfers to and from your hotel or any other location in Sri Lanka. Simply add the transfer service to your booking, and we’ll take care of the rest.

Payments can be made securely through our website using credit or debit cards. We also offer the option to pay via bank transfer. Full payment details are provided during the booking process.

  • Travel insurance is not included in our standard packages, but we highly recommend that all travelers purchase travel insurance separately to cover any unexpected events.

Our cancellation policy varies depending on the tour and timing of cancellation. Generally, cancellations made more than 30 days before the tour will receive a full refund. Cancellations made closer to the tour date may incur a fee. Please refer to our cancellation policy for specific details.

Yes, we offer special rates for large groups. Contact our team to discuss your group size and requirements, and we’ll provide you with a customized quote.